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Privacy policy

Last updated: July 2026

What we collect

When you book a delivery or contact us, we collect the names, phone numbers, and addresses of the shipper and receiver, along with parcel contents and value, solely to process and track the shipment.

How it's used

This information is used only to book, route, and deliver your parcel, and to respond to support requests. We do not sell or share it with third parties for marketing purposes.

Tracking access

Anyone with a waybill or invoice number can view that parcel's status and history. Keep your waybill number private if you don't want others checking on it.

Data retention

Shipment records are retained for as long as needed for support, disputes, and legal recordkeeping requirements.

Contact us

Questions about this policy or a request to access or delete your data can be sent through the contact page.